1. Information We Collect
We collect personal information you voluntarily provide when contacting us, including your name, email address, phone number, and project details. We may also collect information automatically through our website, such as IP addresses, browser type, and pages visited.
2. How We Use Your Information
We use your information to respond to enquiries, provide quotes, schedule and deliver our services, send relevant communications about your project, and improve our website and services.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.
4. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies and similar tracking technologies to improve user experience and analyse site traffic. You can control cookie preferences through your browser settings.
6. Analytics and Website Tracking
We use third-party analytics tools to understand how visitors interact with our website and to improve our services:
- Google Analytics 4 and Google Ads measure website traffic, traffic sources, and which marketing channels lead to enquiries. This data is collected in aggregate and reports website trends without identifying individual visitors.
- Microsoft Clarity captures anonymised session recordings and heatmaps showing how visitors navigate our pages. Clarity automatically masks all text entered into forms, so any details you type (such as your name, email, or message) are never recorded.
- Ahrefs Web Analytics provides privacy-friendly traffic measurement and does not use cookies.
If you arrive at our website from a marketing campaign, we may also record campaign attribution information (such as UTM tags) to understand which channels are most effective. You can opt out of much of this tracking through your browser settings or by using browser privacy tools.
7. Your Rights
Under the Australian Privacy Act 1988, you have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this privacy policy, please contact us at info@stripitout.com.au or call 0430 030 633.